Policies
Customer Responsibilities for Account and Service Security
As a user of our applications or services, you play a crucial role in maintaining the security of your account and the service. Please adhere to the following responsibilities:
1. Account Creation and Management
- Provide accurate and up-to-date information when creating your account
- Keep your account information current
- Do not share your account with others or allow unauthorized access
2. Password Security
- Create a strong, unique password for your account
- Never share your password with anyone, including our support staff
- Use two-factor authentication (2FA) when available
3. Device Security
- Keep your mobile device's operating system and security software up to date
- Enable device-level security features (e.g., passcode, fingerprint, face ID)
- Avoid using our app on jailbroken or rooted devices
- Install and maintain reputable anti-malware software on your device
4. Data Protection
- Be cautious when using our app on public Wi-Fi networks
- Log out of the app when not in use, especially on shared devices
- Regularly review and manage app permissions on your device
- Be mindful of the data you input and share through the app
5. App Updates
- Keep our app updated to the latest version
- Enable automatic updates if possible
- Review release notes for security-related updates
6. Reporting Security Incidents
- Immediately report any suspicious activity on your account
- Contact our support team if you suspect a security breach
- Report any bugs or vulnerabilities you discover in the app to security@significo.com
By following these responsibilities, you help us maintain a secure environment for all users. If you have any questions or concerns about your security responsibilities, please contact our support team.