Human-centered digital healthcare solutions can now be developed for almost anyone on the planet by using their personal health data.

Developers create these plans by gathering customer data. Any sort of data collection raises questions about the most ethical practices, the best ways to store this data, and how to encourage people to give their information. Balancing personalization and trust between users and developers can be a difficult tightrope to walk. There are proactive ways developers can build long-term trust with service users that will not only create the best healthcare solutions, but retain user loyalty. A company that cares about its customers, welcomes their feedback, and includes them in the design process usually finds its patrons are more likely to stick around. None of these solutions happen overnight.

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